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Grover’s pricing, explained

Grover aims to provide transparent and accurate pricing. To support this, we’ve prepared a primer for our promotional and non-promotional prices.

Deal (promotional price)

This refers to a discount that we offer on select products for a limited time. These products are marked with a percentage discount (e.g. -25%), which indicates the difference between the promotional and the non-promotional price.

Originally (non-promotional price)

This refers to the median price that we offered for a product within the past 30 days. It can be used as a benchmark or reference point for the price of a product, excluding promotions.

We may also add info like “New Price” which means that the new, non-promotional price is lower than the non-promotional prices for this device within the last 30 days.

In addition to the aforementioned pricing methods, we may also use labels that indicate a special event, such as “Black Friday”, for certain promotions. While a label may be added or changed, this doesn’t mean that the price has changed or that the deal will end soon. Promotional prices on our website are only available for a limited time and may expire without notice. We encourage taking advantage of promotions while available.

If you have any questions about our pricing, feel free to contact our Grover team. We’re here to help.

Frequently asked questions

What condition are the products in?

Grover rents new and as good as new products. Before products are rented out again, they go through a detailed quality check and multi-stage processing, so that each device rented from Grover arrives in flawless condition. If your device isn’t as expected, our customer service is happy to help. Learn more about our Great Condition Promise.

When does the rent begin and end?

The first monthly rental payment is charged when ordering, but the rental period does not officially start until you receive your product. The delivery date determines the recurring monthly payment date. If you fall in love and want to keep your product longer than the minimum rental period, you can extend your rental plan in your customer account at any time to reduce the monthly payment. At the end of the minimum rental period, you can keep renting on a monthly basis for the same price or cancel your subscription by returning your device for free.

What if my device gets damaged during the rental period?

If something happens during your rental, Grover Care is there for you. We pay for 90% of the repair costs for damages of all kinds, including display breakage, water damage, and technical defects. Of course there are no charges for device errors from the manufacturer. Learn more about Grover Care

Do I have to worry about signs of use?

Don’t worry, we want you to enjoy your products as though they were yours. Small scratches and normal signs of use will be cleaned after return for free. In case of severe signs of wear, such as display breakage, Grover Care covers 90% of the repair costs. Here you'll find example photos of normal signs of use that we repair for free and also photos of more severe damage where you'd have to pay 10% of the repair cost.