1. Grover Bucks Program Terms
Grover Buck is an amount that can be earned and used to discount Grover subscriptions in accordance with these Grover Bucks Program Terms. (“Terms”). Grover Bucks can be earned by successful referrals to new Grover customers.
1.1 Earning Grover Bucks through Successful Referrals
1.1.1 Customers who have an account with Grover (“Existing Customers”) can earn Grover Bucks by successfully referring Grover to natural persons who currently do not have, and have not had in the past, a subscription with Grover (“New Customers”) in accordance with these Terms.
1.1.2 Existing Customers earn Grover Bucks (“Grover Bucks”) for each Successful Referral as set out in the Grover Bucks Program Schedule. A Successful Referral requires that (i) the Existing Customer sends a personalized link to a New Customer (ii) the New Customer uses the link to conclude an agreement with Grover on the subscription of a Grover product (which may require data checks and credit checks of the New Customer upon Grover’s discretion in accordance with the GTC) and (iii) the New Customer pays the first subscription rate. The Grover Bucks will be credited towards the Existing Customer’s Grover Bucks balance 14 (fourteen) days after the delivery of the Grover product to the New Customer.
1.1.3 Prior to sending the personalized referral link as mentioned above, the Existing Customer shall ensure that they have an appropriate legal basis to send the referral to the prospective New Customer.
1.1.4 Existing Customers shall not (i) send referrals in the form of mass or bulk emailing; (ii) send referrals to individuals with whom there is no pre-existing relationship with the Existing Customer; or (iii) send referrals in any form or method that violates applicable law. Existing Customers shall not make referrals for their own commercial purposes.
1.1.5 Upon completion of a Successful Referral, the New Customer will receive a Buck as specified in the Grover Bucks Program Schedule below.
1.1.6 In total, each Existing Customer can make a maximum of Successful Referrals, earning a maximum of Grover Bucks stipulated in the Grover Bucks Program Schedule below.
1.1.8 The discount of Grover Bucks which an Existing Customer can earn with a Successful Referral, is determined at the time the Existing Customer has sent an invitation – the personalized link – to a possible New Customer, and the Grover Bucks Program Schedule which is applicable at the time the invitation was sent is the applicable determination of such credit.
1.1.9 Customers can view their current balance of Grover Bucks via www.grover.com (“website”) and in the Grover App.
1.2.1 Grover Bucks can be used only for the purposes expressly specified in these Terms.
1.2.2 Grover Bucks are not automatically redeemed. Users decide when and in what amount they use Grover Bucks. They can redeem it for their existing subscriptions both via www.grover.com (“website”) and in the Grover app.
1.2.3 Users can redeem Grover Bucks to discount their existing subscriptions with Grover under the following conditions:
Grover Bucks can be used only on existing subscriptions, i.e. not on the first payment of a new subscription.
Users can select the (existing) subscription to which the Grover Bucks shall be applied.
Users can spend between US$1.00 and the maximum monthly redemption amount in Grover Bucks (“maximum monthly redemption amount”) per subscription, stipulated in the Grover Bucks Program Schedule. Customers can choose the amount in increments of US$0.01.
The use of Grover Bucks will discount the upcoming monthly subscription fee of the selected subscription.
Users can repeatedly redeem Grover Bucks for future subscription fees as long as the total discount amount does not exceed the maximum monthly redemption amount in Grover Bucks per month per subscription. There is no limit on the number of subscriptions that users may use Grover Bucks on. There is no limit on the total of Grover Bucks that users may use over various subscriptions and/or months, except for the maximum monthly redemption amount.
1.2.4 Grover Bucks are personal and can only be used by the customer who has earned it. Grover Bucks are not transferable to third parties. The sale, exchange, offering for auction or any other transfer of Grover Bucks to a third party is prohibited. Negotiating for the purchase or sale of Grover Bucks, the purchase of Grover Bucks from Users or a third party, and the unauthorized use of Grover Bucks are also prohibited.
1.2.5 Grover Bucks cannot be applied towards purchases of products from Grover. In case Grover Bucks are redeemed to discount a subscription, the amount deducted by using Grover Bucks shall not be included in the calculation of the purchase price.
1.3 Expiration of Grover Bucks
Grover Bucks will expire after 12 (twelve) months, counting from the day the respective amount of Grover Bucks have been earned. The user will be notified at least 1 (one) month prior to expiry of its Grover Bucks.
1.4 Discontinuation, Termination, Changes to the Grover Bucks Program
1.4.1 Grover reserves the right to discontinue the Grover Bucks program at any time without providing reasons subject to 4 (four) weeks’ notice by e-mail or other communication channels.
1.4.2 Grover can temporarily limit or suspend the Grover Bucks program entirely or for individual customers and/or temporarily limit or suspend a customer’s access to their account to prevent improper use, abuse or in the event of malfunctions or other irregularities or a customer does not comply with the Terms. Grover will limit the suspension or limitation in time and scope as reasonably possible under the circumstances. Grover will notify the relevant customers of the limitation or suspension without undue delay.
1.4.3 Grover reserves the right to make any changes or additions to these Terms, providing this does not discriminate against the customers in bad faith. Changes or additions to the earning of Grover Bucks, the spending of Grover Bucks or other processes for Grover Bucks will be notified to the Grover Bucks users by e-mail or other communication channels.
1.4 Indemnification
1.5.1 The Existing Customer shall be liable to Grover for any claims brought forward by the recipient against Grover for violations of applicable email marketing laws (including, but not limited to, CAN-SPAM, as codified in 16 CFR Part 316). The Existing Customer shall support Grover in the legal defense against such claims. The Existing Customer shall fully indemnify Grover against all such claims unless the Existing customer proves that he is not responsible for such violation of applicable law.
1.6 Abuse of the Program
We may terminate and/or suspend your Membership and right to participate in the Program, in the event we determine, in our sole and absolute discretion, that (i) you are ineligible to participate pursuant to these terms and conditions, (ii) you have violated any terms or conditions of the Program or any applicable laws, or (iii) you committed any other fraud, abuse or circumvention of the Program and its policies and procedures. If we terminate and/or suspend your Membership we reserve the right to void any rewards not already issued in the form of a Reward Certificate. If your points are forfeited for any reason, we will not reinstate these points to your Membership account.
1.7 Disclaimer of Representations and Warranties
THE GROVER BUCKS PROGRAM, AND ANY ONLINE ACCOUNT MANAGEMENT SYSTEM OR APPLICATION RELATED TO THE GROVER BUCKS PROGRAM, IS PROVIDED ON AN “AS IS”, “AS AVAILABLE”, AND “WITH ALL FAULTS” BASIS. EXCEPT FOR ANY SPECIFIC WARRANTIES PROVIDED IN THESE TERMS OR IN ADDITIONAL TERMS PROVIDED BY GROVER, GROVER HEREBY FURTHER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR MISAPPROPRIATION OF INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION, AND FREEDOM FROM COMPUTER VIRUS.
1.8 General
You are responsible for any personal tax liability related to participating in the Grover Bucks Program. The Program is void where prohibited by federal, state or local law. We reserve the right to approve, deny or revoke participation in the Grover Bucks Program to any individual for any reason whatsoever.