Delivery in 2-4 business days for €4.90
Available to own

Delivery and returns

Get your device in 2-4 working days for €4.90. Learn more

Easy payments

No deposit. Small, secure payments Learn more

Great Condition Promise

All of our tech is quality checked. Learn more

Inside the box

Under the hood


807 x 386 x 339 mm / 4.75 kg

Working time

35 min

Charging time


Special features

Self cleaning function, new brush head with edge cleaning on both sides, with hot air drying against mold and odors, large LED display and intelligent voice that informs in real time about how to optimize the cleaning

scope of delivery

Charging station, extension tube, mini electric brush, crevice tool, soft roller brush, replacement roller

Product description

As a powerful 3-in-1 household helper, the H12 Dual can easily clean wet and dry messes on tiles, wood and other hard floors while being used as a wet and dry vacuum cleaner. Alternatively, the motor unit can be removed and other vacuum attachments attached, allowing cleaning of carpets, furniture and more. Thanks to the improved edge-to-edge cleaning brush, the brush extends to within 6mm of your skirting boards, ensuring your entire floor can be cleaned to perfection. Advanced dirt detection systems intelligently adapt the vacuum cleaner settings to the circumstances. Simply press the self-clean button to clean the H12 Dual and then dry it automatically. Hot air drying at a temperature of 55°C (131°F) dries the brush in just 30 minutes, helping to prevent mold and unpleasant odors.

Water tank capacity

0.9 L

Dust container capacity

0.7 L

Frequently asked questions

How does the minimum rental period work?Plus Icon

You can rent for 1, 3, 6, 12, or 18+ months.

When your rental period is over, you can return your device for free, or keep renting for the same price every month. You can also switch to a longer rental period anytime.

Our rentals are flexible, so you can enjoy tech at your own pace. Learn more about how renting works.

What if I damage a device or cause signs of use?Plus Icon

We want you to enjoy our products as though they were yours. Small scratches and normal signs of use will be cleaned after return for free. There are no charges for device errors from the manufacturer.

In case of severe damage, Grover Care covers up to 90% of damages for all rental categories. Add Grover Care to your rental for better protection.

Check out our example photos of normal signs of use that we repair for free and also photos of more severe damage. Learn more about Grover Care.

How can I return the device?Plus Icon

You can return your device for free when your minimum rental period ends.

You just need to reset the device and remove any data. This way, we can rent the device safely to the next person. Then print out the shipping label, return the device, and your monthly payments will be stopped.

You can drop the device off at any post office or drop-off point of the shipping provider shown on the return label. Learn more about returns.

Will there be a credit check?Plus Icon

When you place an order, our algorithm checks your data to make sure you're a real person. We also complete a quick automatic credit check. This type of credit check is recorded on your credit report but doesn't have an impact on your credit rating.

If your order is declined, you can request a human review of this automated decision.

You can find further information on why and how we do credit assessments in Section 2.2. of our privacy policy.

Is there a cancellation policy?Plus Icon

If you change your mind and your order hasn’t been processed yet, you can cancel it in your account.

If the order has been processed, we can’t stop it from being shipped. But you can contact our support team and they’ll tell you how to proceed.

If your order has already been delivered, you can contact our support team and revoke your order for free within 14 days after delivery. Any delivery fee is not refunded. Learn more about our cancellation policy.

If you rent with Grover Business, there's no 14 days revocation period. But you can contact our business support and ask for a device exchange.